Skip to main content
P
Ph9503389wn7y
Participant
October 3, 2025
Answered

falsche credits

  • October 3, 2025
  • 1 reply
  • 47 views

das Icon neben dem Generieren Button zeigt bei Ray3 Videos 0 Credits Kosten an. Es werden aber Credits abgezogen.

Correct answer Kartika Rawat

Hi Ph9503389wn7y!

Sorry for the late reply. It's a premium feature that is promoted for the time being. Please note that a Firefly subscription, a CC Pro plan, or one of the various Teams/Enterprise plans provides access to the feature. Ray3 HDR is not part of the promo i.e. if the user made a Ray3 HDR generation, then it's expected to have credits deducted.

 

Let us know if you have any questions.

Thanks,
^KR

 

moved to discussions

1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity ManagerCorrect answer
Community Manager
October 8, 2025

Hi Ph9503389wn7y!

Sorry for the late reply. It's a premium feature that is promoted for the time being. Please note that a Firefly subscription, a CC Pro plan, or one of the various Teams/Enterprise plans provides access to the feature. Ray3 HDR is not part of the promo i.e. if the user made a Ray3 HDR generation, then it's expected to have credits deducted.

 

Let us know if you have any questions.

Thanks,
^KR

 

moved to discussions

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices