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May 15, 2025
Answered

Fire fly credits

  • May 15, 2025
  • 1 reply
  • 204 views

Hi. I have the full premium plan. I have 1000 credits. Yesh Firefly keeps asking me to buy credits and contact my account manager. Help

Correct answer Kartika Rawat

Hi jeffbreedmedia!

Sorry about that. Do you have Creative Cloud all app plans? If so, Creative Cloud plans do not currently include premium generative AI features, but Adobe is providing some free access for a set number of premium feature generations (2 free video generations and 40 seconds of translation). To generate more than what is currently included, beyond free generations, you can add on a Firefly Standard or Pro plan.

 

Let us know if you have any questions.

Thanks,
KR

 

 

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1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity ManagerCorrect answer
Community Manager
May 15, 2025

Hi jeffbreedmedia!

Sorry about that. Do you have Creative Cloud all app plans? If so, Creative Cloud plans do not currently include premium generative AI features, but Adobe is providing some free access for a set number of premium feature generations (2 free video generations and 40 seconds of translation). To generate more than what is currently included, beyond free generations, you can add on a Firefly Standard or Pro plan.

 

Let us know if you have any questions.

Thanks,
KR

 

 

moved to discussions