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fire fly is saying alot of items are too small

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most time when i upload a photo and try to work with it the orginal photo is too small pixtels and adobe will not work with it

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utkarsha_9773

Participant

always receiving these message. the pic is of whatever size, i am getting this message.

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Gabriel Grundler Y.

Gabriel Grundler

Hey, utkarsha_9773

Can you try pasting the file here?
I just want to confirm on my end if we could replicate this on out end.

Best,

Gabriel

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athletic_Canvas2103

Participant

Has something changed? These photos have worked beautifully in the past, see my examples attached. However today I’m getting messages the photos are to small, even ones I have done previously. Something in the settings perhaps?

This is what I have been preparing.
Same settings I always have used
Message I am getting now

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Gabriel Grundler Y.

Gabriel Grundler

Hey, athletic_Canvas2103

Can you send the picture attached here so I can check it? But I think this issue is similar to the other posts here. And, since the AI is always improving, they ask for images a little bit bigger, so the result comes better, and not blurry or pixelated.
Consider resizing your images using an image editing tool, that would solve the issue with no problems.

Best,

Gabriel

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Plainview26Author

Known Participant

these are the 2 image i was trying work with

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Gabriel Grundler Y.

Gabriel Grundler

Hey, @Plainview26.

I’ve downloaded the images you’ve sent, and it really does not work. I’ll post a screenshot of why:

The image don’t meet the minimum requirements to work in Firefly. (Yours is 570x437)

I completely understand that in the past you used to do it, but from now on we only can take these minimum requirements (512x512).

Best,

Gabriel

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Plainview26Author

Known Participant

When and why did this change suddenly???

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Plainview26Author

Known Participant

Fire fly is not liking the majority of photo i upload. Once i try to gererate the new photo it tells me the photo is too small. I have use the photos in the past and had no issue. Please get help

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Plainview26Author

Known Participant

I dont have that ability right now but this issue is becoming a big problem. I see someone else is expeirencing the same issue. Alluring_image above

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