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Milko con la elle
Known Participant
October 8, 2025
Answered

firefly boards and project

  • October 8, 2025
  • 2 replies
  • 145 views

good morning

my admin close the actual adobe account and create a new one, same login credential for me but new company profile.

i notice that in adobe firefly (new company profile) i cant find the boards and artwork created with the old company profile, even if same login credential (email and pw).

 

runaround ?

Correct answer Kartika Rawat

Thanks for your patience. Generations are saved to the account you generate with. The files only get saved to a specific org profile.

I hope this helps.

2 replies

Kartika Rawat
Community Manager
Kartika RawatCommunity ManagerCorrect answer
Community Manager
October 14, 2025

Thanks for your patience. Generations are saved to the account you generate with. The files only get saved to a specific org profile.

I hope this helps.

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    October 8, 2025

    Hi Milko37656671vnte!

    Thanks for bringing this up. I'll escalate this question to the Boards team to confirm if it's expected.

     

    ^KR

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