Skip to main content
Participant
August 16, 2026
Question

Firefly BOARDS - sharing via INVITE with EDIT privileges - flaw in functionality and workflow

  • August 16, 2026
  • 1 reply
  • 27 views

Firefly Boards is a great tool with incredible potential, but there is a serious flaw in logic and functionality.

 

-I want to collaborate with my creative partner.

-I INVITE him with “EDIT” access.

-He clicks email link, and signs in with his Adobe ID

-He gets “Oops! It looks like Firefly Boards can’t direct you to this location currently.” screen.

-Our work stops

-I switch settings gear FROM: “Only invited people can access” TO: “anyone with the link”

 

Do you see the break in logic? 

 

I want the person who I INVITED to access the board, not “anyone with the link.” I understand that if you only invite one person, then that is the only “anyone” out there. But what is going on here?

 

If you INVITE someone that is the ONLY person who should be able to access that Board.

 

I work with very confidential IP, as do thousands of your users, do you see how this workflow is flawed?

 

Thanks,

Steven 

 

    1 reply

    N8.
    Community Expert
    September 18, 2026

    Hey ​@stevenw1930549 

    Help us. Help you.

    We want to assist you and help resolve the challenges you are encountering. When things are not working as expected it is frustrating.
    Could you provide more information to proceed. Without the requested information it is difficult to assist you resolve the issue.

     

    Steps to take
    This behaviour has been caused by interference from browser extensions in the past (such as ad blockers). Can you try in private browsing/incognito mode or in another browser as a test?

    Could you create a full screen video of your workflow showing us what is happening? This would help considerably.

    >>Make sure to remove person details: email address, name... before posting<<

    Cheers

    Nate