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Participating Frequently
April 17, 2026
Answered

firefly cant load image generated and keeps subtracting me credits..

  • April 17, 2026
  • 2 replies
  • 33 views

Firefly can’t load or “something went wrong” but keeps me subtracting me credits.

 

    Correct answer Oh.N8

    Hey ​@jkoblivion 

    Help us . Help you.
    Could you please share your prompt/ image? There are any number of reasons for you getting this response.
     

    Common problems

    • Trademarked / Copyright
    • Political figures / Celebrities 
    • if it has children or child like images (an absolute no/ firefly will not generate anything that even resembles a child/ even childlike)

    or

    • - the prompt has words associated with children example: boy, girl, kid, kids, child, children and so on...
      Many Generation Models will not generate anything to do with children.
    • Nudity

    Cheers

    Nate

    2 replies

    Oh.N8Community ExpertCorrect answer
    April 18, 2026

    Hey ​@jkoblivion 

    Help us . Help you.
    Could you please share your prompt/ image? There are any number of reasons for you getting this response.
     

    Common problems

    • Trademarked / Copyright
    • Political figures / Celebrities 
    • if it has children or child like images (an absolute no/ firefly will not generate anything that even resembles a child/ even childlike)

    or

    • - the prompt has words associated with children example: boy, girl, kid, kids, child, children and so on...
      Many Generation Models will not generate anything to do with children.
    • Nudity

    Cheers

    Nate

    Participating Frequently
    April 18, 2026

    Again..i’m not worry if it doesn’t generate the image..I’m worried that NOT generating images and STILL is SUCKING my CREDITS.

    April 18, 2026

    Hey ​@jkoblivion 

    That is totally understandable. 
    In order to help identify the problem or resolve the issue, we need more information: period. 

    If it’s not generating an image and taking your credits… there could be something being triggered. The more info you provide the more the team can assist you.

     

    Cheers

    Nate

    Kartika Rawat
    Community Manager
    Community Manager
    April 17, 2026

    Hi jkoblivion!

    I’m sorry about that. Could you share the prompt and the reference image? Does it happen with a specific model? 

     

    Let us know. Happy to help.

    Thanks, 

    Kartika

     

     

    moved to questions.

    Participating Frequently
    April 17, 2026

    Is not the prompt the issue is the fact that is sucking me credits with no generative image. You can check my account.