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Krzysztof_Zyborowicz3714
December 30, 2025
Answered

Firefly credits consumed

  • December 30, 2025
  • 2 replies
  • 388 views

Hello,

I’m experiencing an issue with Adobe Firefly credits and would like some clarification.

I currently have an active Creative Cloud Pro subscription. Previously, generating images in Firefly did not deduct any credits, however recently I’ve noticed that credits are being consumed with each image generation.

The only change I can recall is that I recently logged into the Firefly mobile app on my phone, using the same Adobe account as on my desktop.

My questions are:

  • Is credit usage different between desktop and mobile Firefly?

  • Could logging in on mobile have changed account settings or credit behavior?

  • Is this expected behavior under a Creative Cloud Pro plan, or could this be an account-related issue?

I just want to make sure that my subscription is being applied correctly and that credits are deducted as intended.

Thank you in advance for your help and clarification.

Best regards,
Cris

Correct answer droopydog500

Hi @Krzysztof_Zyborowicz3714,

 

Adding a little more to what @daniellei4510 said, there was a promotion that ran until December 15 that made image generations using any model and video generations using the Firefly model zero credit generations. That promotion changed on December 15 so that it includes only the plans that @daniellei4510 referenced in his message.

 

The specific answers to yhour questions are no, no, and yes.  The last "yes" being that Creative Cloud Pro plans are not included in the December 15-January 15 promotion.

 

For more information on generative credit consumption, please see Generative credits FAQ and Partner models in Adobe products. For information on the current Firefly promotion, see: Unlimited Generations Promo: December 16–January 15.

 

My best,

    droopy

2 replies

droopydog500
Community Manager
droopydog500Community ManagerCorrect answer
Community Manager
December 31, 2025

Hi @Krzysztof_Zyborowicz3714,

 

Adding a little more to what @daniellei4510 said, there was a promotion that ran until December 15 that made image generations using any model and video generations using the Firefly model zero credit generations. That promotion changed on December 15 so that it includes only the plans that @daniellei4510 referenced in his message.

 

The specific answers to yhour questions are no, no, and yes.  The last "yes" being that Creative Cloud Pro plans are not included in the December 15-January 15 promotion.

 

For more information on generative credit consumption, please see Generative credits FAQ and Partner models in Adobe products. For information on the current Firefly promotion, see: Unlimited Generations Promo: December 16–January 15.

 

My best,

    droopy

Adobe Community Expert (not an Adobe employee)
daniellei4510
Community Expert
daniellei4510Community Expert
Community Expert
December 30, 2025

The free until Jan. 15 applies only to these plans, not the Creative Cloud Pro subscription.

 

  • Firefly Pro plan
  • Firefly Premium plan
  • Plans with a 7,000-credit add-on subscription
  • Plans with a 50,000-credit add-on subscription 
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