Hey everyone. I’m on a CC Pro plan with 4,000 Firefly credits per month. Adobe’s running a promotion with “unlimited generations on select models”. I’m grateful for the promotion, but I’m still having credits deducted from my balance when using those models covered by the promo. How do I fix that?
Thanks for confirming and sharing the details, Upshot Knothole!
The distinction between plan‑included credits and add‑ons can be tricky. The 4,000 credits you receive with the Creative Cloud Pro plan are part of the plan itself, not considered add‑ons.
The promo you’re referring to applies specifically to users who purchase additional credit packs (add‑ons) beyond what their plan already includes. Since your 4,000 credits come bundled with your Pro subscription, they don’t fall under the “add‑on” category, which is why you’re not included in this particular promotion.
Think of it this way:
Pro plan credits (4,000): baseline entitlement, automatically included.
Add‑on credits: optional extras you buy separately, which are the focus of the promo.
I hope this clears things up.
Hajar
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