Firefly edit will not upscale a 9x16 ratio item

Hi HNBTLRPHP!

Thanks for writing in. If you're editing a particular area in your image. You can try the Markup tool: https://adobe.ly/46JSK3c

Currently, you can see 2k and 4k options. As a temporary workaround, you can upscale and then crop or reformat to 9:16 afterward. You can post feedback on a feature request board.

Kartika

moved to discussions

Help us. Help you. ​@HNBTLRPHP 

We want to assist you and help resolve the challenges you are encountering. When things are not working as expected it is frustrating.
Could you provide more information to proceed. Without the requested information it is difficult to assist you resolve the issue.

 Could you create a full screen video of your workflow showing us what is happening? This would help considerably.

Provide your prompt and reference image(s) if there are any?

Which model(s) are you using?
Consider clearing cache, cookies, and using a different browser.

Could you give us more information: what msg are you receiving? Are the images your own photos/ images? Were the images generated by another AI Source, if so which one(s)?
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Nate