firefly freeze in gpt 2 mid level image generation, cant stop and cant make new image at least 1 hourr

Question

firefly freeze in GPT -2 mid-level image generation, cant stop and can't make new image at least 1 hour

Hajar Toutsi · Accepted Answer

Thank you for confirming.Since the issue is resulting in a "something went wrong" error or a blank page, let's try a few more troubleshooting steps to see if we can prevent this from happening again:Disable Extensions: Ad blockers and strict privacy extensions can sometimes block the scripts Firefly uses to load the final generation.Clear Cache & Cookies: Stale browser data can interfere with Firefly’s web app performance.Hard refresh: perform a hard refresh to the page using Ctrl/Cmd + Shift + RTry an Incognito Window or Different Browser: This helps quickly rule out any browser-specific glitches.Check Background Tabs: Closing other heavy web pages can free up memory for the generation process.Check System Requirements: Ensure your device meets the minimum requirements to operate smoothly.If these steps still don't help, please come back to us, we will be glad to troubleshoot this further with you!Hajar

Hajar Toutsi · Answer

HiFarhad Ibrahimzade,Dealing with a frozen generation screen for over an hour is definitely not the experience we want for our users, and we will do everything in our power to fix this.To help get your workspace unstuck, let's try a couple of quick steps:Refresh the page: Sometimes a simple hard refresh (Ctrl/Cmd + Shift + R) will clear up these interface hangs.Check your generation history: Take a look to see if the image actually completed processing in the background while your screen was frozen.Could you give those a try and come back to us with what you find? We can figure out the next steps from there!Hajar

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