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Waren30801297af1k
Participant
June 27, 2025
Question

Firefly Generative Credits

  • June 27, 2025
  • 1 reply
  • 127 views

Paying for All Apps already and an additional reluctant fee for standard Firefly plan. 

But Adobe, come on, it took me 4 attempts to tweak a prompt to get the results I wanted to generate the image to video nd now all credits are gone. 

How hard would it be to implement a solution that only deducts credits once a video is downloaded? 

Right now, it's a money-pit! Make this happen and I'll happily move to Pro plan! 

    1 reply

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    July 1, 2025

    Hi Waren30801297af1k!
    Thank you for your feedback and for being a valued Creative Cloud All Apps and Firefly Standard plan subscriber. We understand how frustrating it can be to use multiple credits while refining prompts, especially when generating image-to-video content.

    Your suggestion to deduct credits only upon download is a thoughtful one, and we'll share it with our product team for consideration. 

    We truly appreciate your patience and your willingness to continue with us. If you have any further suggestions or need help optimizing your prompts, we’re here to support you.


    ^KR

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