firefly говорит, что у меня не установлен premiere и creative cloud app, хотя обе программы установлены

Hi metalcry,
Thank you for reaching out.

Could you please share the exact message you receive from Firefly about Premiere? That will help us better understand the issue. In the meantime, try these steps to resolve recognition of both Premiere and the Creative Cloud app in Firefly:

• Verify Installations: Make sure Adobe Premiere and the Creative Cloud app are properly installed and launch without issues.

• Check for Updates:

  • Open the Creative Cloud Desktop app.

  • Click on the Updates tab.

  • Install any available updates.

• Restart Applications: After updating, restart both the Creative Cloud app and Adobe Premiere.

• Check Compatibility: Confirm that your system meets the minimum requirements for running Firefly with Adobe Premiere and the Creative Cloud app.

Let us know what you find, and we’ll be glad to assist further if needed.

Hajar

[Moved to questions]