Firefly Image 5 model is not working at all, it keeps the "Something went wrong Please try again later." message.

Forum|Forum|15 days ago
March 16, 2026
3 replies
45 views

Something went wrong

Please try again later.

Is the same message that I am getting on model 5.

Correct answer Jeff32444233qwaw

Thanks for checking. I logged out and logged back in. It is working now.

Jeff32444233qwaw

Participant

14 days later, this is still happening. We can’t use partner models because they’re not commercially safe.

Hajar Toutsi

Community Manager

Hi Jeff32444233qwaw,
Thanks for reaching out.

I just tested Firefly Image 5 on my end, and it successfully generated my image.
Please share your prompt or reference image if you’ve used any to double-check if the error was triggered due to a user guidelines violation or is there another issue.

Let us know.

Hajar

Jeff32444233qwawCorrect answer

Participant

Thanks for checking. I logged out and logged back in. It is working now.

Vito Oriente

Participant

This was 9 days ago, still having same problem!

Hajar Toutsi

Community Manager

Hi Ferd Greens,

Thanks for reaching out about this.

We were able to reproduce the same error on our side. In the meantime, please try using another model while we work on a fix.

We appreciate your report and your patience.

Hajar

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