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Participant
July 28, 2026
Answered

Firefly is asking me to buy more credits even though I have 4000

  • July 28, 2026
  • 3 replies
  • 31 views

Firefly is saying I have insufficient credits to edit an image but I have 4,000 available credits? I have tried logging out of my Adobe account and logging in again, but nothing helps. I am on a Creative Cloud Pro membership.

    Correct answer caroline_edits

    In case anyone else comes across this thread: generative credits reset once a month! On July 30, you'll get a fresh set of credits to use.

    3 replies

    Participant
    July 28, 2026

    Sorry, just realised my mistake.

    caroline_edits
    Community Manager
    caroline_editsCommunity ManagerCorrect answer
    Community Manager
    July 30, 2026

    In case anyone else comes across this thread: generative credits reset once a month! On July 30, you'll get a fresh set of credits to use.

    Community Expert
    August 2, 2026