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Participant
Nov 5, 2026 6:57 AM UTC
Question

Firefly keeps producing banner like images and I've tried to make it 1:1 but nothing happens??

I have been trying to create a square image for a facebook post and it keeps giving me 3 or 4 images in a long thin banner style??

    2 replies

    droopydog500
    Community Manager
    Community Manager
    Nov 8, 2026 9:04 PM UTC

    Hi ​@BodySoulSpa,

    What do you have the aspect ratio set to:

    It might default to “auto” but you can change it:

    The aspect ratio options available depends on the model selected.

        droopy

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    Adobe Community Expert (not an Adobe employee)
    N8.
    Community Expert
    Nov 5, 2026 8:07 AM UTC

    ​@BodySoulSpa  this should definitely not be happening. Thank you for reporting this bug.
    Are you using the main page or Firefly Boards? or does it happen in both?
     Could you create a full screen video of your workflow showing us what is happening? This would help considerably.


    Provide your prompt and reference image(s) if there are any?

    Which model(s) are you using?

    >>Make sure to remove person details: email address, name... before posting<<

    Thanks

    Nate

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