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Tuğba28502432zkbs
Tuğba28502432zkbs
Participant
February 27, 2026
Question

Firefly kredilerin harcanması

  • February 27, 2026
  • 1 reply
  • 8 views

Bir sorun oluştu bildirimi alıktan sonra fire fily üretim yapmadığı halde kremi harcıyor. Kredilerimin geri verilmesini talep ediyorum!! 

Hemnormal paket kullanıyorum aylık 4k kredim var ve ayrıca 2k daha satın aldım. Firefly hata oluştu diyor. Görseli oluştumuyor ve kremi harcıyor. 

 

Ben bunun için para ödemiyorum.

1 reply

Hajar Toutsi
Community Manager
Hajar ToutsiCommunity Manager
Community Manager
March 2, 2026

Hi Tuğba28502432zkbs,

We appreciate you reaching out about this.

Just to clarify how credits work on Firefly: credits are deducted as soon as you click Generate, but if the generation fails with an error, those credits are automatically returned to your balance.

If you’re certain that some credits were not restored after a failed generation, we can double‑check that for you. Please share a screenshot showing the error, prompt, model you used and the reference image if you included any.

Let me know the details when you have them, and I’ll take it from there.

Hajar
 

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