Firefly not completing task

Forum|Forum|4 days ago
March 26, 2026
3 replies
59 views

Trying to edit image. Have enough credits. Progress bar continues to pulse but no results. Fifteen minutes now

Participating Frequently

I’m rather pleased to find other people are having probems today…. It’s very frustrating, everytime I go to try and create an image, the system hang. Eventualy i get the “Oops” message.

Merry_play0990

Participating Frequently

Bt the way, I tried Firefox and Google Chrome browsers, and I tried many of the image models.

FHweb

Participating Frequently

it’s down, clearly, I’ve had the same issue for 7 and a half hours solid.

droopydog500

Community Manager

Hello @PHILIP CLEMENTS ,

Can you please reply with the following information:

• A screen shot of the whole browser or application window (including your avatar in the upper right corner) with the error or problem showing or when the problem is happening (not just the error message itself).

• What model were you using (such as Firefly Image 3, Firefly Image 4, Firefly Image 4 Ultra, Imagen 3, etc.)?

• A copy of the keyframe(s) or reference images (if any) you were using.

Thanks,

droopy

Adobe Community Expert (not an Adobe employee)

HannahRouse

Participant

I am having the same issue. I’ve tried using multiple browsers, updating my browsers, and clearing my cache. I have a paid service and plenty of credits. I’ve tried using GPT1.5, all the versions of Gemini, and FLUX 2. None of them work. The “loading” animation just goes on and on and never completes. It’s been almost 10 hours since I started work and began trying to use the service, which usually works well.

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