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Dpmatlosz
Known Participant
Oct 21, 2026 4:33 AM UTC
Question

Firefly NOT Converting to 4K even though...

I generated a video at 1080 in Firefly using Kling, because Firefly AI is an Epic Failure. Then I tried to export a 4k file based on the 1080.  The system acted like it worked even generated a new file...Another 1080 file…

So lest review, the firefly platform is great. Firefly is a joke, and apparently even the third party apps like Topaz are not working either, yet scamming us.

 

What the heck Adobe?

    2 replies

    Gabriel Grundler Y.
    Community Manager
    Gabriel Grundler
    Oct 26, 2026 2:49 PM UTC

    Hey, Dpmatlosz

     

    Can you upload the result of the 1080p file?

    I’ll try to upscale it on my end.

     

    Thanks.

    Gabriel

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    Dpmatlosz
    DpmatloszAuthor
    Known Participant
    Nov 3, 2026 8:27 PM UTC

    Thanks upscaling isn’t the issue, the issue is Firefly failing and charging. I can upscale all day long in various programs,  Firefly at this point should be free for all it’s failures, until Adobe can figure it out.  

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