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Known Participant
September 12, 2025
Answered

Firefly on website not letting my virtual keyboard pop up.

  • September 12, 2025
  • 1 reply
  • 139 views

Trying to type in dimensions of the size I want and the keyboard bounces up and back down. Doesn't stay up. Kind of useless 

Correct answer SamarthS

Hi @Tony Di Mac

Thanks for sharing the details. The app is not yet compatible with the iPad. Can you check if the keyboard comes up on any other tab on the browser? Do you have any other browsers that you can use to check? 

1 reply

Kartika Rawat
Community Manager
Community Manager
September 12, 2025

Hi Tony Di Giacomo!

Thanks for writing in. Could you share a screen recording that displays the issue? Have you tried on another browser?

 

Let us know. 

^KR

 

moved to discussions

Known Participant
September 12, 2025

Presently using it in Safari. I don't have another browser, I'm on an iPad Pro. Here's a screenshot I tried the app version of Firefly but it's really a blown up iPhone app. And it didn't work for what I was trying to do 

SamarthSCommunity ManagerCorrect answer
Community Manager
September 16, 2025

Hi @Tony Di Mac

Thanks for sharing the details. The app is not yet compatible with the iPad. Can you check if the keyboard comes up on any other tab on the browser? Do you have any other browsers that you can use to check? 

^Sam