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Jeasthope
Jeasthope
Participant
February 17, 2026
Question

Firefly Promo no longer works

  • February 17, 2026
  • 1 reply
  • 35 views

I have subscribed to adobe as there offer of a few months subscription with unlimited generations seemed really good.

 

However, it has now stopped me from using it after half way through its promotion phase. Ive heard of buying something for half price but not paying the full price for half the item. Seems quite poor and cannot seem to find any help other than posting on a forum… 

 

Is there anyone i can email?

      1 reply

      Hajar Toutsi
      Community Manager
      Hajar ToutsiCommunity Manager
      Community Manager
      February 17, 2026

      Hi Jeasthope,
       

      Thank you for writing in.
       

      We’d like to look into this. Could you please tell us which Adobe plan you’ve purchased, and which feature you’re referring to? Not all Firefly features are included in the offer.
       

      Let us know, we’d be happy to clarify.


      Hajar

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