Firefly region and account problems

Question

I could not purchase the Firefly because of the region restrictions, at the same time my account [PII Removed by Moderator] reregistered in Sweden

N8. · Accepted Answer

Hey @Olga_Kazachok2301 Okay.I am goin to ask maybe a silly question. Have you logged out and logged back into your creative account. As well as turning off and on your computer.Reminder of those basic soloutions. I have had a few moments when all I had to do was restart my computer.CheersNate

N8. · Answer

Hey @Olga_Kazachok2301  You would need to go into your Adobe Creative Cloud account and start a conversation. Ask to talk to a human. CheersNate

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