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skettalee
Participant
October 18, 2023
Answered

Firefly web page not giving me access, not from any account.

  • October 18, 2023
  • 4 replies
  • 622 views
I was wondering if any of yall are about to use firefly now? I have been trying to login for over a week now and all that comes up wihen I click try for free and generate is the image saying its coming to apps soon. Is this just me, and if so then why ?
 
This is all I see when i click try for free, and then generate under text to image, or the others too. Text and generative fill.
 
This topic has been closed for replies.
Correct answer skettalee

Right now I am on a windows machine. But I have tried using a macbook pro, my iphone, and ipad, my windows machine and another windows computer and most of them devices i tried both at home, through my at&t internet as well as at my sisters place which has a totally different provider than the first 2 anyway. Only thing I can think is for some reason my account is flagged? I did end up making 3 different accounts to try firefly, but only one of them has access to the paid features through teams. But still, it says its a free to use service right now I thought. I actually used it for weeks but only the last week actually the day i heard that firefly got new features, not sure how many times that happened, thats when it stopped letting me use it and showing just that information on the screens.

OMG, as i went back and tried on my iphone... then on my ipad and now on my pc its working. Did yall have some switch on my account and yall turned it on now? Cuase it didn't not work and now its coming up with the Agree and i click it and its there. Well hell, thanks whoever did tahat for me!

 

4 replies

CMass
Community Manager
Community Manager
October 25, 2023

@skettalee I touched nothing. <stares at @@mj >  I wonder if this was one of those situations where you have an issue, and as soon as you talk to someone, it's FIXED. That is one of the most frustrating feelings because all you can say is.... "welp"


I wonder what happened Either way, YAY!!! It's fixed! 



@mj
Community Expert
Community Expert
October 25, 2023

Welp shall be my word of the day.

 

Thank you @CMass 

 

mj

@mj
Community Expert
Community Expert
October 19, 2023

The Ai engine is listening to all we say and do @skettalee 😊😊

 

Jokes aside tho, glad you're sorted.

 

Happy making

mj

skettalee
skettaleeAuthorCorrect answer
Participant
October 18, 2023

Right now I am on a windows machine. But I have tried using a macbook pro, my iphone, and ipad, my windows machine and another windows computer and most of them devices i tried both at home, through my at&t internet as well as at my sisters place which has a totally different provider than the first 2 anyway. Only thing I can think is for some reason my account is flagged? I did end up making 3 different accounts to try firefly, but only one of them has access to the paid features through teams. But still, it says its a free to use service right now I thought. I actually used it for weeks but only the last week actually the day i heard that firefly got new features, not sure how many times that happened, thats when it stopped letting me use it and showing just that information on the screens.

OMG, as i went back and tried on my iphone... then on my ipad and now on my pc its working. Did yall have some switch on my account and yall turned it on now? Cuase it didn't not work and now its coming up with the Agree and i click it and its there. Well hell, thanks whoever did tahat for me!

 

CMass
Community Manager
Community Manager
October 18, 2023

@skettalee are you by any chance working on a Windows machine? If so, please make sure Windows is up to date, and you have the latest Microsoft firewall running with the most recent Microsoft-provided settings.