Firefly Website not loading

Forum|Forum|2 years ago
December 16, 2023
6 replies
3822 views

Hi, I try to load https://firefly.adobe.com/upload/inpaint but the screen is grey (Firefox latest version) or white (chrome latest vesion). I tried disable adblock and incognito mode. Nothing worked.

A

ahmed37661600own6

Participant

I have tried in every way and all attempts have failed. Unfortunately, I cannot finish what I started

droopydog500

Community Manager

Hi @ahmed37661600own6,

Can you check to see if this is the problem: Adobe Firefly doesn't work on my browsers

droopy

Adobe Community Expert (not an Adobe employee)

Ten A

Community Expert

If you suspect a problem on the Adobe side, you can check the status of Firefly at

https://status.adobe.com/products/536716

Mafe22884729atxm

Participant

Hi – I'm having the same isssue.

https://firefly.adobe.com

This is white and no loading. Cleaned cache, history, bla bla, nada.

Ty!

CORCTON34033231

Community Expert

First, make sure that your Adobe account is not located in mainland China, Russia, and Belarus, and that you use the correct network proxy settings. Then, try to turn off web page translation and use Ctrl+Shift+R to force refresh the web page. Good luck!