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Participating Frequently
February 3, 2026
Question

Firefly: What about NOT using up my AI credits when I receive an error instead of a result.

  • February 3, 2026
  • 1 reply
  • 16 views

Right now firefly will use up your credits whether or not it produces a result. seems kind of unfair to me.

    1 reply

    droopydog500
    Community Manager
    Community Manager
    February 3, 2026

    When you press the “generate” button, the credits are deducted from your balance. However, if the generation fails with an error, the credits are supposed to be restored, although not necessarily immediately.  If you double check, were your credits not restored?

     

        droopy

    Adobe Community Expert (not an Adobe employee)
    Participating Frequently
    February 3, 2026

    double checked, interestingly the credits were not restored but an actual result generated, however it only shows up if I return to the overview and click on the new result there. that takes me back to the “chat” and loads the result. oh well.