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Participant
October 6, 2026
Question

firefly zeigt hochgeladene bilder nicht an

Ich lade ein Bild hoch, als miniatur wird es korrekt angezeigt, aber die Leinwand hat nur karos wie beim transparentem hintergrund

    2 replies

    N8.
    Community Expert
    October 8, 2026

    To add to what ​@Gabriel Grundler Y. mentioned ​@Zealous_Unicorn079c 


    Could you create a full screen video of your workflow showing us what is happening? This would help considerably.

    Provide your prompt and reference image(s) if there are any?


    >>Make sure to remove person details: email address, name... before posting<<

    Nate

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    Gabriel Grundler Y.
    Community Manager
    Gabriel Grundler
    October 7, 2026

    Hi, Zealous_Unicorn079c!

     

    I’m sorry you’re facing trouble using Firefly.

    One quick thing to try is to check if your generated files were saved in the Creative Cloud app, as sometimes they show up there instead of the main screen.

    If it still isn't working, we'd love to look into it further. 

    • Are you seeing any error messages when trying to display the image?
    • Have you tried using a different browser or clearing your cache and cookies?
    • Disable adblocks, which can cause issues
    • Send a screenshot of the error, and send it to us (do not share and personal information like email, phone number or billing address/info)

    Best,

     

    [Moved to questions]

     

     

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