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storylingo
Participant
May 2, 2026
解決済み

First, my credits went down from 3995 to 3260 on a 375 credit generation. The credits vanished. When I went to cancel my trial, I clicked the option to extend the trial by 7 days, but that button returned an error. How can I resolve either issue?

First, my credits went down from 3995 to 3260 on a 375 credit generation. The credits vanished. When I went to cancel my trial, I clicked the option to extend the trial by 7 days, but that button returned an error. How can I resolve either issue

    解決に役立った回答 Oh.N8

    Hey ​@storylingo 

    You will have to go into your Adobe Creative Cloud app and talk to a representative and ask them to cancel your subscription. 

    Cheers

    Nate

    返信数 1

    Oh.N8Community Expert解決!
    May 3, 2026

    Hey ​@storylingo 

    You will have to go into your Adobe Creative Cloud app and talk to a representative and ask them to cancel your subscription. 

    Cheers

    Nate