Frequent failure to generate images, keeps reporting error and it's been going on for weeks now

Forum|Forum|3 months ago
May 26, 2026
6 replies
55 views

It takes longer time to generate images, and reports errors in generating images majority of the time.

I’ve cleared cache, changed browser, still the same thing.

Please look into this.

C

Charismatic_judgee0c0

Participant

I have used various prompts and different images. Continual generation failure. It does telll me about things it dont like, that violate its “ethics”

C

Charismatic_judgee0c0

Participant

I have 10 generative credits left. Keep getting IMAGE GENERATION FAILED.

Have restarted my PC and closed and reopened my Adobe Express account

caroline_edits

Community Manager

Really sorry for this frustration. Here are a few things you can try:

Check Subscription Plan: Ensure that the subscription plan includes access to the Nano Banana model. If you encounter an error stating 'You don't have access to this feature,' this may be the cause. You can learn more about premium generative features in Firefly
Clear Cache and Cookies: Sometimes, accumulated cache and cookies can slow down performance. Clear the browser cache and cookies or try using a different browser.

You can also check our page about this topic to see more suggestions.

Caroline

Kartika Rawat

Community Manager

Hi FCMB!

I'm sorry about the issue. Could you post the error message that you're getting? Can you also share the prompt and the reference image if you're using? Which feature/ model are you using?

Let us know. Happy to help.

Thanks,
^KR

moved to questions

FCMBAuthor

Participant

I mainly use the Nano banana model for my generations. It would work for about 3 or 4 generations, after that it becomes so slow it takes almost 10 minutes to generate, most of the genrations reports this error

caroline_edits

Community Manager

If you simplify your prompt, does it start working again?

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