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s-andy
November 23, 2025
Answered

Gemini 3 (w/ Nano Banana Pro) gives error

  • November 23, 2025
  • 1 reply
  • 533 views

Hi, guys!

 

At some point Gemini 3 (w/ Nano Banana Pro) started to refuse generating images with the error:

 

Something went wrong
You don't have access to this feature
 
Before, it worked just fine.
 
What could be the reason? How can this be solved?
 
Thanks.
Andriy
Correct answer droopydog500

Hi @s-andy,

 

Are you on an enterprise plan?  If so, you need to contact your local Adobe administrator. If you are not sure who that is, start with IT.  This message can mean multiple things, such as your account has to be provisioned to use partner models, or partner models are not included in your organisation's enterprise plan. Your local Adobe administrator can sort that out.

 

My best,

    droopy

1 reply

droopydog500
Community Manager
droopydog500Community ManagerCorrect answer
Community Manager
November 27, 2025

Hi @s-andy,

 

Are you on an enterprise plan?  If so, you need to contact your local Adobe administrator. If you are not sure who that is, start with IT.  This message can mean multiple things, such as your account has to be provisioned to use partner models, or partner models are not included in your organisation's enterprise plan. Your local Adobe administrator can sort that out.

 

My best,

    droopy

Adobe Community Expert (not an Adobe employee)
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