We’d love to help you get this sorted out. Could you tell us more about what’s happening the generation on your end? If you’re seeing an error, please share a screenshot, that would be very helpful.
We’d also like to know the exact settings you’ve selected (the prompt, model, reference image(s) if included etc..).
Any details you can provide will help us narrow down the issue and support you more effectively. We look forward to your reply.