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Known Participant
November 12, 2024
Answered

Generate variations

  • November 12, 2024
  • 3 replies
  • 596 views

Recently, I saw a new option for photos called "Generate variations." Unfortunately, I am receiving the following error:

 

Something went wrong

Please try again later.

Visit the faq page to learn more.

 

Why am I getting this error? I have Monthly generative credits / 25/25 credits left, so I have 25 unused credits. I should be able to generate images, right?

This topic has been closed for replies.
Correct answer Kartika Rawat

Hi Marian350771902ejx!

 

Sorry to hear that. Could you try another browser and see if that helps? Also, let us know the device you're using.

 

Let us know how it goes.

Thanks,

KR

3 replies

Kartika Rawat
Community Manager
Kartika RawatCommunity ManagerCorrect answer
Community Manager
November 12, 2024

Hi Marian350771902ejx!

 

Sorry to hear that. Could you try another browser and see if that helps? Also, let us know the device you're using.

 

Let us know how it goes.

Thanks,

KR

Known Participant
November 13, 2024

Windows 10. On any image I try with "Generate Variation," I get the same error.

Abambo
Community Expert
Community Expert
November 12, 2024

This looks like a Firefly question. I will move this to the Firefly forum. 🙂

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Community Expert
November 12, 2024

I think this happens when the Adobe Gen AI servers are too busy. Each time I've encountered the message, I wait a bit and try again and it works eventually.

Jill C., Forum Volunteer