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Petar25158678ch8n
Participant
February 17, 2025
Question

generation credits

  • February 17, 2025
  • 2 replies
  • 112 views

It says I'm out of credits in Firefly, while I am not!

2 replies

R
RS Merrifield
Participating Frequently
March 28, 2026

Me too. I am not out of credits. I just paid and there is a promotional unlimited thing going on. NOBODY should be out of credits. 

Hajar Toutsi
Community Manager
Hajar ToutsiCommunity Manager
Community Manager
March 31, 2026

Hi RS Merrifield,
Thanks for reaching out.

Since this question has to do with your private account information, we can't help you here on this forum! Please post your request here.

Hajar
[Moved to questions]

droopydog500
Community Manager
droopydog500Community Manager
Community Manager
February 17, 2025

Hello @Petar25158678ch8n,

Thank you for your message. I am sorry you are having this problem. 

Were you trying to generate video or images?  Can you please show us a screen shot of the message?

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)
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