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Participant
September 13, 2025
Answered

Generation History Disappeared

  • September 13, 2025
  • 1 reply
  • 122 views

Going back to my generation history to find an image y entire generation History has disappeared stating 'No Generation History' How can I recover my recent creations? Adobe Firefly on Ipad(Mobile)

Correct answer droopydog500

Hello @CinderValley,

Thank you for your message. 

Try logging out and back in again. Also, try from another device. If you have more than one Adobe account, make sure it is the right one. Some people have accidentally logged in with their Google account and also thought their generations disappeared.

My best,
    droopy

1 reply

droopydog500
Community Manager
droopydog500Community ManagerCorrect answer
Community Manager
September 13, 2025

Hello @CinderValley,

Thank you for your message. 

Try logging out and back in again. Also, try from another device. If you have more than one Adobe account, make sure it is the right one. Some people have accidentally logged in with their Google account and also thought their generations disappeared.

My best,
    droopy

Adobe Community Expert (not an Adobe employee)