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Participant
Sep 13, 2025 6:14 PM UTC
Answered

Generation History Disappeared

Going back to my generation history to find an image y entire generation History has disappeared stating 'No Generation History' How can I recover my recent creations? Adobe Firefly on Ipad(Mobile)

droopydog500
droopydog500Correct answer
Community Manager
Sep 13, 2025 6:28 PM UTC

Hello @CinderValley,

Thank you for your message. 

Try logging out and back in again. Also, try from another device. If you have more than one Adobe account, make sure it is the right one. Some people have accidentally logged in with their Google account and also thought their generations disappeared.

My best,
    droopy

Adobe Community Expert (not an Adobe employee)

1 reply

droopydog500
Community Manager
droopydog500Community ManagerCorrect answer
Community Manager
Sep 13, 2025 6:28 PM UTC

Hello @CinderValley,

Thank you for your message. 

Try logging out and back in again. Also, try from another device. If you have more than one Adobe account, make sure it is the right one. Some people have accidentally logged in with their Google account and also thought their generations disappeared.

My best,
    droopy

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Adobe Community Expert (not an Adobe employee)