Participant

Question

Generation Limit / "Slow Down" Error: I am receivin the following message when trying to generate images: "For security reasons, we limit too many generations in a short amount of time. Please try again later."

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I am receiving the following message when trying to generate images:

"For security reasons, we limit too many generations in a short amount of time.

Please try again later."

I understand there may be generation limits, but I would like to report that this restriction is preventing me from using the service normally for days. Please review my account and let me know how long I need to wait or whether there is an issue with my account.

bug

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Zesty_fun92f9

Participant

I sm also experiencing the same issue I only use the app on iso so how would we go about clearing cash when we are not using a browser. I have tried using wifi and cellular which makes no difference. I am wanting to cancel my subscription because the app is unusable but an expected to pay. Not geat setvice and no help

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Esteban_3794

Participant

Lately, this “Slow Down” error kept popping up every time I use Firefly, and it happened so frequently that it only lets me make one generation every two minutes, but now, it keeps popping up no matter how many times I try to make it generate something. I also tried using Firefly directly from the browser, but errors keep popping up every five seconds without any explanation, so I have to close and reopen the browser all over again to get it to stop, but it keeps coming back! I don’t know whose idea it was to include this error lately, but get rid of it!!!

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Gabriel Grundler Y.

Gabriel Grundler

Hi, Esteban_3794!

I’m sorry to hear that. I’ll try to help you!

Can you try this simple steps?

Clear cache and cookies: Sometimes a simple refresh clears the block.
Test in incognito mode: Browser extensions (like ad blockers) often interfere with generations.

If it's still failing, please share the following details so our team can investigate:

A full-screen recording showing exactly what happens from start to finish.

Best,

Gabriel

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daring_Enchantmentba2b

Participant

Same problem. I tried with private browsing but I can’t generated images and videos.

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happy_Haven83c9

Participant

This happens to me on my first attempt to edit/generate an image constantly. Like many others, I’m paying a premium and unable to use the app. I thought it was my VPN at first but even after disabling, it gives me the same error. 0 generations of the day, 3K tokens left, immediately told to “slow down” wtf iOS 27, using the native Adobe firefly app.

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defaultq01r16hrq98z

Participant

Same thing. Sometimes after only one generation I get this. Am using iPhone app. Very temperamental.

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Westernartist

Participant

The same is happening to me even when I try it for the first time in the day. Very frustrating since I am paying premium

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caroline_edits

Community Manager

Have you tried a different browser, or to clear your browser cache between sessions? That shouldn't be happening, but maybe one of those workarounds could help.

Caroline

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happy_Haven83c9

Participant

Many people are using the native Firefly App… why would a browser, or clearing a browser cache make it better?

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demi_fwy

Participating Frequently

Happening the same problems since 2 weeks ago. It happens no matter using mobile app, desktop web browser or Photoshop beta in-app function.
And most of the time I cannot even start any generation, the error pops up ask me to slow down already…
I have also tried to use other devices or switch to other model, but it still happens…
Would like to know what is the security reasons and what is the definition of “too many generations” even I am not starting the first one yet….

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caroline_edits

Community Manager

Any details on how many generations you're completing within a minute or two? What's your workflow?

Caroline

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demi_fwy

Participating Frequently

Hi caroline,

I usually use text to image, I will upload my layout/design and ask for help on generating some more details like changing the object angle, extending the pattern. And I will ask for only one result (will not ask for generating multiple object in one image)
The are NO generation I could complete, as in most circumstances once I submitted the description it will reject me immediately and ask me to slow down.
Sometimes credit will be deducted too in this case.

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N8.

Thank you @Bernard Schul and @Mark23221714mk5r for writing in this issue.

We want to assist you and help resolve the challenges you are encountering. When things are not working as expected it is frustrating.
Could you provide more information to proceed. Without the requested information it is difficult to assist you resolve the issue.

Steps to take
This behaviour has been caused by interference from browser extensions in the past (such as ad blockers). Can you try in private browsing/incognito mode or in another browser as a test?

Could you create a full screen video of your workflow showing us what is happening? This would help considerably.

Provide your prompt and reference image(s) if there are any?

Which model(s) are you using?
Consider clearing cache, cookies, and using a different browser.

Cheers

Nate

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B

Bernard Schul

Participant

Same problem for me since a few days with the App on IOS 26.6.1. 🙋‍♂️

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