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Participant
January 6, 2024
Question

Generative Credit issue

  • January 6, 2024
  • 1 reply
  • 1518 views

Hi, why didn't my generative credits reset in January? I still have 78/250 as at the end of December. I have Photography Plan (20 GB). Thank you

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1 reply

jane-e
Community Expert
Community Expert
January 6, 2024

@Francesco24 

 

From Adobe Help:

 

"When do my generative credits renew?

"For customers with a paid subscription, generative credits renew each month based on the plan’s initial billing date (For example, if the plan started on the 15th of the month, the credits would renew on the 15th of each month)."

 

Details here:

https://helpx.adobe.com/firefly/using/generative-credits-faq.html

Participant
January 6, 2024

Thanks for the clarification.