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Participant
February 19, 2025
Question

Generative credits

  • February 19, 2025
  • 1 reply
  • 426 views

Hi, I'm just new here, how about Generative credits work? I have just used in several images some generative replacement in the first day maybe 50 time about and it seems not longer work my bar of generative cretit look like 200/2010 (check the screenshoot) what is this mean ..I have already finish my credits ?! 

I am Very afraid !

1 reply

droopydog500
Community Manager
Community Manager
February 19, 2025

Hello @Markarty,

Thank you for your message. I am sorry you are having this problem. 

According to that image, you have 2000 credits remaining, not 200. What are you trying to generate and what error are you receiving (please include a screenshot of the error). Which plan do you have?

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)
MarkartyAuthor
Participant
February 19, 2025

Hi Droopy, thank you for help ... yes 2000 credits and the errors... And then it continues to come even when I try with different images different subjects or objects I was able to use this service practically only yesterday for the first time and it seems that today it has already stopped working 

ERROR 
An unexpected error occurred and an image could not be generated. Please try again.

Maybe some server errors

droopydog500
Community Manager
Community Manager
February 19, 2025

Ok, so you are using Generative Fill.  Can you try using a different browser as a test and see if it works in that browser?

 

Thanks,

    droopy

Adobe Community Expert (not an Adobe employee)