Generative credits issue

Cannot use generative fill in AI / PS.
when I click to the website to check the credits.
It shows "unabke to load generative credits."
I'm confirm my account have enough credits since my teammates are worked!

Cannot use generative fill in AI / PS.
when I click to the website to check the credits.
It shows "unabke to load generative credits."
I'm confirm my account have enough credits since my teammates are worked!
@Harmonious_Dreamer16B8 Are you an enterprise customer or individual subscriber? If you are an enterprise subscription, check with your admin to make sure they have allowed Firefly on your account.
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