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MStokes2026
Participant
June 2, 2026
Question

Guideline Violation

  • June 2, 2026
  • 3 replies
  • 29 views

Firefly Pro is rejecting 2 of the baseline images for Scene 3 due to guideline violations, while it accepted the Scene 2 image. We do not understand where and/or why. Can you review and advise?

Both Scene 3 images were rejected for guideline violations, whereas Scene 2 was successfully rendered.

We need a specific reference to the violating component, as there are MANY scenes to be rendered.

And we are dead in the water until it is resolved.

Thanks,
Michael

    3 replies

    droopydog500
    Community Manager
    Community Manager
    June 3, 2026

    Can you please show us a screen shot of the full browser window with the error message.

     

    Thanks,

        droopy

    Adobe Community Expert (not an Adobe employee)
    June 3, 2026

    In cases like this, the image is lovely. However, could be struggling to being able to identify what is what in the image. 
     

    Common problems

    • Long complicated prompts (often from ChatGPT)
      (short easy to read prompts tend to work very well)
    • busy dark background images for videos. the images need to be easy to distinguish who the main characters are and what the background is. 

     Think of AI being slightly visually impaired. It needs a clear hero image to work.

    Cheers
    Nate

    June 3, 2026

    Hey ​@MStokes2026 

    In cases like this, you have lovely image; however, the image is busy.  Possibly… just possibly AI is having a hard time distinguishing what is what in the image.
     

    Common problems

    • Long complicated prompts (often from ChatGPT)
      (short easy to read prompts tend to work very well)
    • busy dark background images for videos. the images need to be easy to distinguish who the main characters are and what the background is. 

    Think of AI being slightly visually impaired. It needs a clear hero image to work.

    Cheers
    Nate