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Participant
Oct 17, 2025 12:17 PM UTC
Answered

hand tool is not working in ifrefly new board

-win 10

- adobe firely web 

- chrome 

-  Version 141.0.7390.107 (Official Build) (64-bit)

- hand tool is not working , when i press h , hand tool appears , but i couldn't move my borad with hand tool 

 
MdaoorCorrect answer
Participant
Nov 10, 2025 7:55 PM UTC

thanks for your reply kartika 

well i found the problem in the exprince of using hand tool , it's not the same experince as adobe XD or photoshop , you have to be in the edge of the page to work , it's not a real hand , but it's working as designed , but as a photoshop user , it's annoying , very uncomfortable , i'm using zoom in  zoom out to navigate faster 

 

regards 

4 replies

MdaoorAuthorCorrect answer
Participant
Nov 10, 2025 7:55 PM UTC

thanks for your reply kartika 

well i found the problem in the exprince of using hand tool , it's not the same experince as adobe XD or photoshop , you have to be in the edge of the page to work , it's not a real hand , but it's working as designed , but as a photoshop user , it's annoying , very uncomfortable , i'm using zoom in  zoom out to navigate faster 

 

regards 

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MdaoorAuthor
Participant
Oct 30, 2025 9:18 PM UTC

i'd tried chrome & edge , the same problem , firefox is not supported browser 

i'd tried incognito mode in chrome the same issue , 

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Kartika Rawat
Community Manager
Community Manager
Nov 10, 2025 12:18 PM UTC

Thanks for sharing the info. Does it happen with a specific Board? 


^KR

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Inspiring
Oct 17, 2025 2:11 PM UTC

Hi @Mdaoor, 

 

Thanks for reaching out. I'm sorry about the issue. Could you try using a different browser? This seems to be a local issue; I cannot replicate it on my machine.

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^Sam