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Participant
October 17, 2025
Answered

hand tool is not working in ifrefly new board

  • October 17, 2025
  • 3 replies
  • 113 views

-win 10

- adobe firely web 

- chrome 

-  Version 141.0.7390.107 (Official Build) (64-bit)

- hand tool is not working , when i press h , hand tool appears , but i couldn't move my borad with hand tool 

 
Correct answer Mdaoor

thanks for your reply kartika 

well i found the problem in the exprince of using hand tool , it's not the same experince as adobe XD or photoshop , you have to be in the edge of the page to work , it's not a real hand , but it's working as designed , but as a photoshop user , it's annoying , very uncomfortable , i'm using zoom in  zoom out to navigate faster 

 

regards 

3 replies

MdaoorAuthorCorrect answer
Participant
November 10, 2025

thanks for your reply kartika 

well i found the problem in the exprince of using hand tool , it's not the same experince as adobe XD or photoshop , you have to be in the edge of the page to work , it's not a real hand , but it's working as designed , but as a photoshop user , it's annoying , very uncomfortable , i'm using zoom in  zoom out to navigate faster 

 

regards 

MdaoorAuthor
Participant
October 30, 2025

i'd tried chrome & edge , the same problem , firefox is not supported browser 

i'd tried incognito mode in chrome the same issue , 

Kartika Rawat
Community Manager
Community Manager
November 10, 2025

Thanks for sharing the info. Does it happen with a specific Board? 


^KR

Community Manager
October 17, 2025

Hi @Mdaoor

 

Thanks for reaching out. I'm sorry about the issue. Could you try using a different browser? This seems to be a local issue; I cannot replicate it on my machine.

^Sam