Have a adobe subscription but not able to use the feature

Hello @Kirtana_Maddula9109,

Thank you for your message. 

Can you please reply with the following information:
• What Firefly function were you using? (text to image, text to vector, text to video, image to video, generative fill, audio/video translation, boards)
• A screen shot of the whole browser or application window (including your avatar in the upper right corner) with the error or problem showing or when the problem is happening (not just the error message itself).

Thanks,
    droopy