Hello, my adobe firefly get a bug. i try to generate an image but i can't do anything, it's not working. Can someone help please ?

Hi maelie_0326,
Sorry to hear you're having trouble generating images with Adobe Firefly. We’re here to help get this sorted out.

Because there are a few different things that could be causing this, could you share a bit more information so we can help narrow it down?

• Error Messages: Are you seeing any specific error messages pop up when it fails?

• Your Workflow: What exact steps are you taking and what specific settings (model, prompt, reference images..) have you selected ?

• Screenshot: Could you share a screenshot or a quick screen recording showing your entire Firefly window when this happens?

Once we have those details, we'll have a much better idea of how to help you get this fixed.

Hajar
[Moved to questions]