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michelg91081356
Participant
June 19, 2026
Answered

history disappeared

  • June 19, 2026
  • 2 replies
  • 0 views

The entire history of generated images suddenly disappeared. I only have the most recent image left. Thanks for your help

 

    Correct answer Hajar Toutsi

    Hi michelg91081356,

    Thanks for reaching out.
     

    Due to ongoing backend processing and system load, this behavior can occasionally happen. The generation history may take some time to fully load, or it might appear incomplete temporarily while the system catches up.
     

    In the meantime, you can still access your generated outputs directly through the Creative Cloud Desktop app, or directly from https://www.adobe.com/home. Select Generation history under Files, this space saves all of your generated media (images, audio, and videos) and it allows you to access them (which consumes your allocated Adobe Cloud storage space)


    Let us know if that helped you locate your output.

    Hajar
    [Moved to questions]

    2 replies

    Hajar Toutsi
    Community Manager
    Hajar ToutsiCommunity ManagerCorrect answer
    Community Manager
    June 19, 2026

    Hi michelg91081356,

    Thanks for reaching out.
     

    Due to ongoing backend processing and system load, this behavior can occasionally happen. The generation history may take some time to fully load, or it might appear incomplete temporarily while the system catches up.
     

    In the meantime, you can still access your generated outputs directly through the Creative Cloud Desktop app, or directly from https://www.adobe.com/home. Select Generation history under Files, this space saves all of your generated media (images, audio, and videos) and it allows you to access them (which consumes your allocated Adobe Cloud storage space)


    Let us know if that helped you locate your output.

    Hajar
    [Moved to questions]

    michelg91081356
    Participant
    June 19, 2026

    The entire history of generated images suddenly disappeared. I only have the most recent image left.