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romanp26500397
Participant
July 9, 2026
Question

History of generations is disappear!!!

  • July 9, 2026
  • 1 reply
  • 12 views

History of generations is disappear!!!

    1 reply

    Hajar Toutsi
    Community Manager
    Community Manager
    July 9, 2026

    ​Hi romanp26500397,
    Thanks for reaching out.

     

    Due to ongoing backend processing and system load, this behavior can occasionally happen. The generation history may take some time to fully load, or it might appear incomplete temporarily while the system catches up.
     

    In the meantime, you can still access your generated outputs directly through the Creative Cloud Desktop app (different from Adobe Firefly webpage), or directly from https://www.adobe.com/home. Select Generation history under Files, this space saves all of your generated media (images, audio, and videos) and it allows you to access them (which consumes your allocated Adobe Cloud storage space)


    Let us know if that helped you locate your output.

    Hajar
    [Moved to questions]