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A
Alex362706333fy9
Participant
October 31, 2025
Answered

How to add more credits to Firefly after running out of 2000 monthly credits

  • October 31, 2025
  • 1 reply
  • 212 views

Hi, I have a prepaid yearly 2000 credits/month Firefly plan. I ran out of 2000 credits this month and wanted to top-up by buying additional credits only for this month. Is there a way to do it? 

Correct answer SamarthS

Hi @Alex362706333fy9, 

 

Thanks for reaching out. You can buy the add-on credits here. Let us know if you need additional help. 

1 reply

A
Alex362706333fy9Author
Participant
October 31, 2025

additional info: I don't want to replace/invalidate the plan I already have, just add more credits for 1 month

S
Community Manager
SamarthSCommunity ManagerCorrect answer
Community Manager
October 31, 2025

Hi @Alex362706333fy9, 

 

Thanks for reaching out. You can buy the add-on credits here. Let us know if you need additional help. 

^Sam
    A
    Alex362706333fy9Author
    Participant
    October 31, 2025

    Hi @SamarthS , 

    thank you for replying, I followed the link and it takes me to the purchase of the plan 2000 credits - which I already have. Do I understand correctly that if I buy this plan I will have 2 plans which give me credits at the same time? 2000 from my original prepaid annual plan + 2000 from the new one? So my monthly balance would go to 4000?

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