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Participant
April 22, 2023
Question

How to login Firefly Beta? Keep getting these errors below wrt possible false age problems

  • April 22, 2023
  • 1 reply
  • 822 views

Hi All,

 

I got my invitation for firefly beta but i cant login no matter what i do. login with adobe ID or google.. I keep getting an error

I get this with my adobe Id which I use for creative cloud:

 

 If I try with my google account then this page 

after clicking learn more link:

I even deleted my Behance account but it didnt help

I have no idea what is it with the screenshots. I contacted chat support but they sent me to the forums..

 

thanks in advance..

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    Community Expert
    April 22, 2023

    delete your adobe.com cookies and sign in with the id used to apply for firefly.

     

    ----------------

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

     

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

     

    <moved from using the community>

    Participant
    April 22, 2023

    Thanks, I tried it before but tried it once again deleting cookies and trying with ID then deleting again trying with google account. I'm still getting the same errors as above. I can use my ID or google account to login any other service or these forums but Firefly sign in just doesn't work.

    kglad
    Community Expert
    Community Expert
    April 22, 2023

    i'm not seeing a problem. what if you try to login using your mobile, firefly.adobe.com ?