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Participant
September 25, 2025
Answered

how to use generative fill

  • September 25, 2025
  • 1 reply
  • 89 views

I want to use generative fill to increase pixels on a photo. In answer to this request I was told to click on helpx.adobe.com/Firefly/web/edit-images/Transform-images-using-generative.expand.html

when I did this I was instructed I needed to buy credits in order to access this.l  I just paid 9.99 for credits but still have not been able to use generative fill

Correct answer Kartika Rawat

Hi @maxine_bryant2730!

Thanks for reaching out. We checked your account and see that there's a billing failure. Please contact our support to look into it: https://adobe.ly/4gE1vjf

 

Let us know if you have any questions.

^KR

1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity ManagerCorrect answer
Community Manager
September 25, 2025

Hi @maxine_bryant2730!

Thanks for reaching out. We checked your account and see that there's a billing failure. Please contact our support to look into it: https://adobe.ly/4gE1vjf

 

Let us know if you have any questions.

^KR