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devika mannuru
Participant
April 30, 2026
Question

i al ready take subcription

  • April 30, 2026
  • 1 reply
  • 9 views

its asking again

for subscription 

 

    1 reply

    Hajar Toutsi
    Community Manager
    Community Manager
    April 30, 2026

    Hi devika mannuru,
    Thanks for bringing this up!

    To help figure out what’s going on, could you let us know which Adobe plan you’re on? It would also be super helpful if you can share a screenshot of your credits balance and reset date, you’ll find those under your Account icon in the top right of the Firefly page. Make sure to cover any personal info like your email before posting.


    Once we have that, we’ll be able to clear things up for you!

    Hajar

    [Moved to questions]