i alredy have 4000 credit points but showing to buy more credit points in pop up window(plan window) so what should i do

Hi Murphy_Info4290,
Thanks for bringing this up.

To help figure out what’s going on, please provide the following information:

• which Adobe plan you’re on?

• share a screenshot of your credits balance and reset date. Make sure to cover any personal info like your email before posting.

• a screenshot of the pop-up message you receive when you try to generate.

Once we have that, we’ll be able to clear things up for you!

Hajar
[Moved to questions]