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Participant
September 17, 2026
Question

I am frustrated with wasting time and credits on irrelevant videos using detailed prompts. If this tool does not work better than CapCut, I don't see why I am paying for it. I would like a refund so I can buy CapCut instead

  • September 17, 2026
  • 2 replies
  • 20 views

refund

    2 replies

    Kartika Rawat
    Community Manager
    Community Manager
    September 21, 2026

    Hi motivated_Lightning4948!

    Could you share more details on what’s happening? You can share the prompt and the generated the resuts to review.

     

    Thanks,

    Kartika

    N8.
    Community Expert
    September 18, 2026

    Hey ​@motivated_Lightning4948 

    Help us. Help you.

    We want to assist you and help resolve the challenges you are encountering. When things are not working as expected it is frustrating.
    Could you provide more information to proceed. Without the requested information it is difficult to assist you resolve the issue.
    Could you create a full screen video of your workflow showing us what is happening? This would help considerably.

    Provide your prompt and reference image(s) if there are any?

    Which model(s) are you using?
    Consider clearing cache, cookies, and using a different browser.

    Could you give us more information: what msg are you receiving? Are the images your own photos/ images? Were the images generated by another AI Source, if so which one(s)?
    >>Make sure to remove person details: email address, name... before posting<<

    Resources & Suggestions on How to Prompt
    Generate images from text descriptions
    Writing Effective Prompts
    Adobe Firefly Resources
     

    Long complicated prompts often lead to unwanted results.

    • (short easy to read prompts tend to work very well)

    Cheers

    Nate