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I am not able to download the images I create through Adobe Firefly. It keeps canceling the download out. I havnt had any issues the last couple of months until today.

Forum|Forum|2 days ago
April 9, 2026
1 reply
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When I try to download the image I created I am getting a message that it was canceled. I havent had an issue since I have been with Adobe Firefly. I am seeing other issues including images wont delete even though I delete.

Correct answer Kartika Rawat

I’m sorry about the trouble. It shouldn’t be happening. Have you tried another browser? Could you share a screenshot of the error message? Are you trying to delete images from the Generation history?

Let us know.

Thanks,

Kartika

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Community Manager

Correct answer

Community Manager

I’m sorry about the trouble. It shouldn’t be happening. Have you tried another browser? Could you share a screenshot of the error message? Are you trying to delete images from the Generation history?

Let us know.

Thanks,

Kartika

moved to questions

Participant

Yes I left Firefox and went to Edge. Everything works great now. thanks for your response.