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pngmango_.com9736
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July 20, 2026
Answered

"I am unable to cancel my Firefly plan because my account shows a billing issue and the Cancel Plan option is locked. Please cancel my subscription without charging any further amount."

  • July 20, 2026
  • 1 reply
  • 14 views

"I am unable to cancel my Firefly plan because my account shows a billing issue and the Cancel Plan option is locked. Please cancel my subscription without charging any further amount."

    Correct answer Hajar Toutsi

    Hi pngmango_.com9736,
    Thanks for reaching out.

    Since your request has to do with your private account information, we can't help you here on this forum! Please post your request here.

    Hajar

    1 reply

    Hajar Toutsi
    Community Manager
    Hajar ToutsiCommunity ManagerCorrect answer
    Community Manager
    July 20, 2026

    Hi pngmango_.com9736,
    Thanks for reaching out.

    Since your request has to do with your private account information, we can't help you here on this forum! Please post your request here.

    Hajar

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